Lendio’s Employee Retention Credit Program Review

You were trying to keep your team during tough times, right? You may be eligible for the Employee Retention Credit. That's where Lendio's Employee Retention Credit Program comes into play.

You'll get an analytical review of their program, from key features to pricing structure.

We'll walk you through the application process and evaluate their customer support.

By the end, you'll know if retaining your workforce during shutdown give your business back money in your pocket.

Let's dive in!

Understanding Lendio's Employee Retention Credit Program

You'll find it crucial to understand Lendio's Employee Retention Credit Program, as it can be a lifeline for your business during these challenging times. This program offers pandemic relief by providing small business funding which is essential to ensure payroll support and employee retention.

In terms of loan eligibility, there are several key factors you need to consider. Your enterprise must have less than 500 employees and must have been operational for at least two years. A significant decline in revenue during the COVID-19 crisis is another eligibility criterion, along with retaining at least 90% of your workforce through this period.

The beauty of Lendio's ERC Program lies in its provision of a forgivable loan. The potential loan amount equates to 80% of the wages paid out during the pandemic, with $10 million being the maximum possible sum. Forgiven loans depend on certain conditions - retaining employees six months post-funding and utilizing funds predominantly for wage payment are critical requirements.

Furthermore, this isn't just any ordinary loan – it's a 12-month term loan that comes with a deferred payment period lasting six months. The interest rate stands at 5.5%, making it an affordable solution. Adding more security to your decision, the Small Business Administration guarantees these loans.

Therefore, if you're struggling to keep up with payroll expenses amidst this pandemic chaos, Lendio's ERC program might just be what you need – allowing you not only to survive but also thrive in these tough times.

Key Features of Lendio's Employee Retention Credit Program

It's important to understand that this initiative is designed for small businesses with under 500 employees, offering loans equal to 80% of pandemic-related wage expenses up to a $10 million cap. This financial support has been crucial in helping many businesses weather the economic storm brought on by COVID-19.

The Lendio ERC Program is abundant with features beneficial for your business:

  • Eligibility Requirements: Businesses must have fewer than 500 employees and should be operational for at least two years, suffering significant revenue losses due to the pandemic. The eligibility criterion ensures that the ones truly affected and in need are benefited.
  • ERC Amounts: These can go up to a maximum of $10 million, providing substantial relief. The higher loan amount gives you more flexibility in managing your finances.

    Understanding these key features helps you make an informed decision about whether or not this program aligns well with your needs.

Fee Structure and Pricing of Lendio's ERC Program

They're charging a competitive 15% fee from the refunded amount, but only after your application is successfully processed by the IRS. This pricing model sets them apart in comparison with competitors who often charge upfront or include hidden fees. Lendio's transparent and fair approach ensures you understand exactly what you're paying for.

In terms of potential savings, consider the cost of navigating the complex Employee Retention Credit process alone versus using Lendio's service. The time and resources saved could far outweigh their 15% fee. More so, there are no charges incurred to determine your ERC eligibility which can be quite relieving considering how intricate these processes can get.

The refund processing time varies depending on numerous factors including how quickly the IRS processes applications. However, it's crucial to note that Lendio only takes their fee after successful processing by the IRS, thus eliminating any financial risk on your part.

Now let's examine customer testimonials regarding Lendio's ERC program and its fee structure. Clients often praise their transparency, affordability, and efficiency in handling applications without requiring out-of-pocket expenses or upfront fees as some competitors do.

Application Process for Lendio's ERC Program

Applying for this tax credit isn't too complex, as the process has been streamlined into several clear steps that small businesses can easily follow. By understanding the erc program requirements and preparing your documentation for erc application in advance, you're already halfway there.

Here's an overview of the steps:

- **Confirm eligibility**: Review the IRS guidelines to ensure your business's eligibility for erc program.
- If you've experienced a partial or full shutdown due to COVID-19 mandates
- Or if you've suffered a significant decline in gross receipts compared to 2019 levels

- **Gather required documents**: Have all necessary paperwork ready before starting your application.
- Payroll records showing wages paid during relevant quarters
- Tax forms indicating employment taxes filed with IRS

Moving on to applying and waiting for processing, it's crucial to know that applying is done through Lendio's website. They guide you step-by-step to ease your journey. However, patience is key here because the processing time for erc application varies depending on each case.

Lastly comes reaping the benefits of erc program. Once approved, expect a refundable tax credit per eligible employee during COVID-19 pandemic period. Bear in mind though that Lendio charges 15% from refunded amount as their fee.

In nutshell, preparation and patience are vital in this process. Knowing what lies ahead will make this journey less daunting and more rewarding when navigating through these challenging times. Now go ahead and get started!

Customer Support and Service at Lendio

You'll find the support staff at this platform helpful, offering assistance through various channels including phone, social media, and an FAQ hub on their website. Lendio's customer support is extensively accessible, prioritizing your needs and queries to ensure a seamless experience with their services.

When it comes to contacting Lendio, you have multiple options at your disposal. You can call them directly at (855) 853-6346 Monday through Friday between 7:30 a.m. and 5:00 p.m. MT. This allows for immediate interaction with their knowledgeable representatives who are prepared to assist you.

Lendio also recognizes the importance of social media in today's digital age, thus providing social media support as well. Their presence on popular platforms allows for easy access to information and quick responses to any concerns or inquiries.

Aside from direct contact methods, Lendio hosts an extensive FAQs section on their website that provides answers to common questions about their services. This self-service feature empowers you by providing instant information without needing direct interaction with a representative.

Furthermore, Lendio goes above and beyond by offering mobile app support as well. This means that no matter where you are, help is just one tap away on your smartphone or tablet device—providing even more convenience in managing your financing needs.

Assessing the Effectiveness of Lendio's ERC Program

To gauge the success of this particular tax relief initiative, it's essential to examine customer experiences, testimonials, and case studies. This process is part of a comprehensive program evaluation that delves into measures such as customer satisfaction levels and the impact assessment of Lendio's ERC (Employee Retention Credit) Program.

Consider conducting an in-depth comparison analysis using:

- **Customer Feedback**:
- Collect and review feedback from different businesses that have used Lendio's ERC services.
- Assess how satisfied these customers were with the service and its effectiveness.

- **Case Studies**:
- Investigate real-life examples of small businesses benefitting from the ERC via Lendio.
- Analyze these cases for clear indications of positive impact on their financial health during COVID-19.

This approach can provide you with valuable insights into what works well within the program and areas where improvements might be necessary. Remember, a detailed understanding will only come when you couple this data with comparative insights from other market players.

It's also worth exploring alternative options available in the market. Understanding how they compare against Lendio in terms of service quality, support, and results could further clarify whether Lendio's ERC program is among the best or merely adequate.


In conclusion, you'll find that Lendio's ERC program offers significant features to aid in employee retention. It's reasonably priced and has a straightforward application process.

Their customer service is also commendable. However, it's crucial to assess its effectiveness based on your unique business needs before making a decision.